Vol 9 · · App 2.2.8
Customer referrals, Smart Upsells, Square combos, and more
Turn loyal customers into your best marketers, recommend what people actually buy together, sell Square combos online, and more.
Turn loyal customers into referrals
What changed: Add a referral bonus to your loyalty program. Customers get a personal code and link to share, and they earn points when a friend they referred places a first order.
Why it matters: Your regulars bring in new customers for you, and you only reward referrals that turn into real orders.
Access: In your Gegsy dashboard, go to Loyalty and set a Referral bonus. Customers share their link from the loyalty screen in your app (version 2.2.8 or later) and from their account on your online ordering page.
Learn more: Set up your loyalty program
Recommend what customers actually buy together
What changed: Smart Upsells learns from your real order history and suggests the items customers most often add alongside what's already in their cart, at the location they're ordering from. Items you pin as upsells always show first, and Smart Upsells fills the rest.
Why it matters: Better suggestions mean bigger orders, without you hand-picking upsells for every item.
Access: Available on the Pro plan. In your Gegsy dashboard, go to Items and turn on Enable Smart Upsells. Customers see the suggestions in the cart on your online ordering page.
Learn more: Manage your menu items
Sell your Square combos online
What changed: Combo meals you build in Square now appear on your online ordering page. Customers pick each part of the combo, see modifier quantities and prices in the cart, and the combo stays grouped together on the order.
Why it matters: Your meal deals sell online the same way they do at the counter, with no duplicate items to maintain.
Access: Combos sync from your Square item library automatically. Customers see them on your online ordering page.
Review declined payments
What changed: A new Declined Payments page lists card payments that Square declined on your online ordering page and in your app, with filters to narrow them down.
Why it matters: You can spot a customer who's struggling to check out and reach out, or recognize a pattern before it costs you.
Access: In your Gegsy dashboard, go to Payments → Declined Payments.
Learn more: Review declined payments
A fresh look for loyalty and the wallet
What changed: The loyalty and wallet screens in your app are redesigned, with clearer rewards, richer card art in your brand colors, and simpler switching between active and past orders. Your online ordering page's account view now matches.
Why it matters: Rewards and saved cards are easier to find, which keeps customers coming back to use them.
Access: Customers see the new design in your app (version 2.2.6 or later) and in their account on your online ordering page.
Also in this release
- Date pickers across the dashboard let you jump straight to a month and year.
- Modifiers with a negative price show as a discount on the item.
- Item pages keep the item name and close button pinned at the top as customers scroll.
- Redesigned map markers make it easier to follow a delivery in the app.
- Buying a gift card in the app is cleaner, with full-width previews of each design.
- Invite your team to the Gegsy dashboard and choose which sections each person can use (Pro plan). See Manage your team.
- The website designer adds per-section spacing and content width, with colors that carry through every section (Pro plan).
- Schedule blog posts to publish on a future date.
- A redesigned item window on your online ordering page, with larger photos and food details up front.