How to Win Office Lunch Orders

with Group Ordering

An office that orders lunch from you once a week is worth more than dozens of one-off takeout customers. The order is bigger, it comes in during your lunch window, and if it goes well, it repeats.

The problem is that office orders are a pain to organize — for them and for you. Someone collects orders in a group chat, someone else fronts the money on their card, and you get a 14-line phone order with three substitutions you didn't catch. Group ordering fixes all of that.

How Group Ordering Works

With group ordering, one person starts a group order and shares a link. Everyone on the team opens it, adds their own items, and authorizes their own card. When the deadline hits, the order is finalized and sent to your kitchen as one order for one pickup or delivery.

Nobody has to front the bill, nobody has to chase coworkers for Venmo, and you get one clean, accurate ticket.

Set It Up for Your Kitchen, Not Theirs

On Gegsy's Pro plan, you control the rules from Menu → Group Orders. Our group order setup guide covers every setting. The ones that matter most:

• Lead time. Require enough notice for pickup and delivery — an hour or two for lunch is common.
• Minimums. Set a minimum session total so a "group" of two doesn't tie up your lunch rush.
• Max participants. Cap a session if your kitchen can't handle 80 bowls at noon.
• Eligible items. Limit group orders to dishes that package and travel well. Flag your best add-ons as upsells.
• Eligible locations. Turn it on only where you have the capacity.

Make Delivery Work for Big Orders

Office orders often need delivery. You can use your own drivers within your delivery zones, or hand the order to a courier partner. With a courier, you decide who pays the delivery fee — the group, you, or a split — and you can waive it once the order passes a total you choose. Group orders above a threshold you set request a car for delivery, so a stack of catering bags isn't squeezed into a backpack.

Gegsy Tip: "Free delivery for team orders over $150" is an easy sell to an office manager, and it nudges every group past that number.

Run Sessions for Your Regular Accounts

You don't have to wait for the office to figure it out. From the Group Sessions board, you can start a group order for a customer group yourself, set the deadline, and share the join link with your contact. When the deadline arrives, it finalizes automatically.

That's a great service for your best accounts: "Every Thursday at 9 AM, we'll send your team the link. Order by 11, lunch is there at 12:30."

Go Find the Offices

Group ordering is a sales tool. Use it:

1. Start with your regulars. Look at your lunch orders for people who order often on weekdays near you. They work somewhere.
2. Walk the neighborhood. Drop menus and a "team lunch" card at offices, medical practices, schools, salons, and car dealerships within your delivery radius.
3. Pitch the office manager. They're the one stuck organizing lunch. Make their job easy and you've got a weekly order.
4. Offer a first-order perk. A free dessert tray on the first team order costs you little and gets you in the door.

Don't Forget the Holidays

December is office-party season. Many teams that won't do weekly lunch will still do one big holiday lunch. Put group ordering in front of them alongside your holiday catering menu.

The Bottom Line

Office lunches are one of the best recurring revenue streams a restaurant can build, and group ordering removes the friction that keeps most offices from ordering. Set your rules, pick a few target accounts, and make Thursday lunch your easiest big order of the week.

👉 See how group ordering works, or get started with Gegsy.