Gegsy vs. Uber Eats

Why Restaurants Are Switching to Direct Ordering

Uber Eats helped restaurants get online fast — especially during the pandemic. But paying 15–30% commission on every order wasn't meant to be a permanent arrangement. Here's how Uber Eats compares to owning your ordering channels with Gegsy, and why more restaurants are making the switch.

What Uber Eats Costs You

Uber Eats uses a tiered commission model:

• Lite (15%): Pickup only, no delivery, lower visibility in the app.
• Plus (25%): Delivery through Uber's driver network with standard visibility.
• Premium (30%): Maximum visibility, priority placement, and the largest delivery radius.

On a $30 order at the Plus tier, Uber Eats takes $7.50. At 300 delivery orders a month, that's $2,250/month in commission — or $27,000/year.

On top of the commission, Uber Eats owns the customer relationship. They collect the data, market competing restaurants to your customers, and the entire experience is branded to Uber — not you.

What Gegsy Costs You

Gegsy charges a flat monthly subscription plus a small per-order fee. On the Starter plan ($49/month), that same 300-order month (half pickup, half delivery) costs roughly $297/month — subscription plus per-order fees. No commission.

That's a difference of nearly $2,000/month — or $23,400/year.

Where It Really Matters

Branding. On Uber Eats, you're one listing among hundreds of competitors. With Gegsy, customers order through your own branded app and website. Your name, your logo, your experience.

Customer data. Uber Eats keeps your customer data. With Gegsy, every order connects to your Square account. You see who's ordering, send push notifications, create promo codes, and build loyalty directly.

Delivery. Gegsy integrates with Nash and DoorDash Drive for delivery fulfillment — professional drivers without the marketplace commission.

Square sync. Uber Eats requires manual menu updates in their portal. Gegsy syncs with Square in real time — prices, items, modifiers, hours, all automatic.

Mobile app. Uber Eats doesn't give you your own app. Gegsy includes a branded iOS and Android app with every plan — living on your customers' home screens.

The Smart Transition

Keep your Uber Eats listing for discovery — new customers finding you for the first time. But steer every existing customer to your direct channels. Put a card in every Uber Eats delivery bag: "Order directly next time and save." Offer a promo code for the first direct order.

Over time, your direct orders grow, your Uber Eats bill shrinks, and your margins improve dramatically.

Gegsy Tip: Create a promo code like "SWITCH15" for 15% off the first direct order. It costs you less than one Uber Eats commission — and that customer orders directly going forward.

👉 See how much you'd save — try our free savings calculator.