Tips & Tricks for Launching Your Mobile App
and Drive Real Customer Engagement
You’ve taken a big step forward by launching your branded mobile app with Gegsy. But publishing your app is just the beginning — the real win comes when customers download it, place orders, join your loyalty program, and become regular users.
Whether you’re a restaurant, juice bar, bakery, or boutique, here are proven strategies to ensure a successful launch and keep your app buzzing with activity.
Announce It Everywhere — and Often
Make sure your customers know your app is live.
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Send a launch email blast to your Square customer list via Marketing or Email Campaigns.
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Post on Instagram, Facebook, and TikTok with download links or QR codes.
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Add in-store signage and bag inserts that say: “We have an app! Order ahead, earn rewards.”
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Have your staff mention it to every customer — especially repeat ones.
Gegsy Tip: Create a QR code that links directly to your App Store / Google Play listing and place it at the register.
Offer a Reason to Download
People need a hook. Gegsy’s app is packed with features — but customers won’t know unless you give them a reason to check it out.
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Offer a “Download the app and get $5 off” promo or free item on first order.
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Run a loyalty double points campaign for app users.
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Promote app-only specials like exclusive flavors, secret menu items, or early drops.
Gegsy Tip: Use your Gegsy dashboard to create discount codes that apply automatically for app users.
Focus on Speed and Simplicity
Your Gegsy app is designed for fast, smooth ordering — make sure your customers feel that from the start.
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Add compelling images and short item descriptions to showcase your best sellers.
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Group items logically (e.g., Lunch Combos, Smoothies, Desserts).
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Use upsell tags to encourage easy add-ons (like drinks or desserts in the cart).
Gegsy Tip: Keep your menu updated from Square — any changes sync automatically to your app.
Engage with Loyalty & Push Notifications
Your Gegsy app comes with built-in loyalty rewards and messaging. Use them.
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Promote your loyalty program in-store and on social media.
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Send a push notification during slow hours (e.g., “Rainy day? Grab a warm empanada — 10% off now!”).
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Remind users of their unredeemed points or expiring rewards.
Gegsy Tip: Your loyalty program is fully integrated — customers don’t need to sign up again, and it works across all their orders.
Track What's Working (and What's Not)
Use the data from your Gegsy dashboard and Square to understand:
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How many customers are using the app weekly.
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What items are selling best in-app.
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Which push notifications are getting clicks and conversions.
Gegsy Tip: Look for drop-off points in the order flow and simplify where needed. Our team is here to help optimize your app experience.
Build Habit Through Repetition
To keep your app top-of-mind:
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Promote a weekly app-only deal like “Mobile Mondays” or “Rewards Wednesdays.”
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Encourage customers to reorder with one tap from their favorites.
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Highlight how easy it is to order ahead and skip the line.
Gegsy Tip: App users tend to place more frequent orders. Give them a reason to return with regular offers.
Celebrate Milestones & Customer Wins
Make your users feel appreciated.
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Highlight loyal customers in your stories or feed.
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Celebrate app milestones (“1,000 downloads! Thanks for the love 💛”).
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Use push messages to say thanks — even a quick “We appreciate your support” can go a long way.
Final Thoughts
Your Gegsy app is more than just a digital storefront — it’s a loyalty driver, revenue booster, and marketing tool in one. The merchants who succeed are the ones who treat their app like a channel, not just a convenience.
You’ve already done the hard part by launching your app — now it’s time to turn that launch into lasting customer engagement.
Our team at Gegsy is here to support you every step of the way.
👉 Log in to your dashboard to start creating offers, track adoption, and build your app into a revenue machine.
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