Frequently asked questions
What is a white-labeled app?
A white-labeled app is a fully customizable app that is branded with your business’s name, logo, and colors. You can offer a seamless app experience to your customers while we handle the technology behind the scenes.
How does the app integrate with Square?
Our app integrates directly with Square’s payment system, allowing you to manage orders, process payments, track inventory, and manage customer data all in one place.
Can I customize the design of the app?
Yes! The app can be customized with your branding, logo, and color scheme, giving it a personalized feel that reflects your restaurant’s unique identity.
What features are included with the app?
The app includes features like ordering, payment processing, customer management, loyalty programs, push notifications, coupons, posts and more to help streamline your operations.
Do I need to set up anything in Square to use the app?
To use the app, you’ll need to have a Square merchant account. Once connected, you can sync your menu, inventory, and payment processing seamlessly within the app.
Can I offer discounts and promotions through the app?
Yes! You can easily create promotions, discounts, and special offers within the app to engage your customers and boost sales.
How does customer data sync with Square?
Customer data is securely synced with your Square account, allowing you to track orders, preferences, and purchase history. This helps you build better relationships with your customers.
Is the app available for both iOS and Android?
Yes, the app is available for both iOS and Android, ensuring your customers can easily order from any device.
How do I manage my menu items in the app?
You can manage your menu directly from the Square dashboard, and any updates will be automatically reflected in the app in real time.
What support do you provide for setup and troubleshooting?
Our platform comes with an intuitive dashboard designed to let you manage your app easily from start to finish. If you run into any issues along the way, our support team is here to assist you with troubleshooting and resolving any problems that arise.
Can I use this app for multiple locations?
Yes! You can manage multiple locations from a single Square account, and your app will sync with all your locations to ensure consistency. You can then activate as many of those locations as you’d like.
How much does the service cost?
Pricing is based on the plan you select, with options tailored to meet the needs of businesses of all sizes. Get in touch with us if you have any questions or need assistance getting started.
How can a customer delete their account from an app?
- Open the app on your device.
- Go to your Account settings.
- Navigate to “App Settings.”
- Tap on “Delete My Account.”